Cian chats in the same window as every other channel
Questions about your listings land in the system: the dialogue opens next to the client card and the property, and the reply goes out from the CRM.
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Messengers
What the integration does
No portal login
Conversations are handled in the system, so nobody opens the Cian account for every message.
Enquiry straight into the pipeline
A new dialogue creates a lead tagged with its source, so you see how much Cian brings in.
Tied to the property
The dialogue shows which property the client is asking about, and the history stays on its card.
Response time in view
Delays are visible to the manager — on a portal the client usually picks whoever answered first.
Missing the integration you need?
Some services connect over webhooks right away, the rest we add when customers ask. Tell us what you use and we will see what can be done.